The way that physical reference service points have been staffed has been changing for libraries of all sizes and missions for many years. These changes—motivated by trends, budgets, and new efficiencies—include hours staffed,...
Palavra-chave:
reference services, academic libraries, staffing e case study
The study explores the length of time online chat (often dubbed “Ask a Librarian” or virtual reference) academic library patrons will wait before leaving without interacting with a library employee. The study investigators*...
The April, 2012, issue of Against the Grain included an article by Laura Harris, “Joining the Dark Side,”1 which I read with interest.Harris described her transition from working in an academic library to working for Spring...
Palavra-chave:
collection development, vendor-librarian relationship e EBSCO
Theory is increasingly important as libraries transition traditional reference practices to online learning environments. This paper suggests and explores the boundaries of a new theory of reference interaction in the online...
Palavra-chave:
online learning, online reference, e-mail e online librarian
Establishing a hemoglobin-based oxygen carrier (HBOC) has potential to improve transfusion medicine andprovide a novel intervention to minimize tissue damage during hypoxic or ischemic insults. However, in vitro studiessuggest...
Participatory budgeting (PB) has emerged as a tool for empowering marginalized communities and advancing social justice concerns through public deliberation and advocacy. However, public deliberation scholars have contested the...
Palavra-chave:
social justice, participatory budgeting, communication activism research, social change e democracy
Librarians at Western Carolina University have performed scholarship-focused summer outreach to the teaching faculty for many years, primarily via in-person workshops. Since faculty often focus on scholarship rather than...
Palavra-chave:
summer outreach, faculty training, training, online resources e workshop
O Criador:
Harper, Elizabeth Skene, Steiner, Sarah e Buchanan, Heidi
This article details ideas for fostering intra-library relationships between technical services and reference/research and instruction units. Recommendations are given for six fundamental areas (background knowledge, schedules...
Palavra-chave:
technical services, reference services, collaboration e communication
This paper presents the results of one regional comprehensive institution’s efforts to implement an infrastructure that provides both recognition and reward for research into the scholarship of teaching and learning (SOTL). The...
Palavra-chave:
regional comprehensive university, scholarship of teaching and learning, SOTL, tenure e promotion
The concept of a classified catalog, or using classification as a form of subject access,has been almost forgotten by contemporary librarians. Recent developments indicate that this is changing as libraries seek to enhance the...
