Do you know the difference between a display image and a thumbnail image in CONTENTdm? How and why do you pick between a jpg, jpg 2000, pdf, or tif image formats as you scan an image for loading into the Project Client? Are you confused about the difference between a dpi, a ppi or megapixels? Why does one image that you scan fill the screen while another displays so small you can barely see it? This presentation explores these questions and more. Using this map of rabbit hole (a workflow diagram of CONTENTdm) will help you to better understand the software as you process and upload images.